So, Here are a few factor’s I've noticed which i will Take note here, and take into consideration it my own instructional venting due to the fact they do not serve The client effectively whatsoever with regards to this:
I am quite unhappy along with your consumer service!!! I think it was cheaper for you personally To do that to me than to operate the flight that I was originally on, because the flight wasn't full.
the AA man or woman within the AA terminal to generally be really snide, when in fact I'd carried out every thing in my Manage to acquire to the airplane in the well timed style.
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Ps I also mailed a criticism to AA through their wed web page and tried to solve this issue and I never ever got a reaction. Just One more fictitious game offered you by American
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On December twenty five, My a few sons And that i had a flight from Cleveland to Phoenix which was to leave at 7:50 that has a end in Charlotte NC. At about 3 or four pm over the day of our departure, American Airlines delayed our flight which might make us miss out on our relationship in Charlotte which experienced no other flights out to Phoenix that day OR another! And why the delay? No rationalization. So without any help from an AA consultant..(Just about like it absolutely was our fault) we discovered One more flight by way of Dallas…which still left in an hour and a fifty percent. We created it to the airport but with yet another impolite AA consultant, (I understood it absolutely was active with the holidays and all) I used to be certain that I could get my bag in Dallas given that we now had to spend the night there. I questioned him in regards to the tag that looked like it was checked to Phoenix and he stated curtly, you’ll just select it up in Dallas and recheck it each morning. Very well the bag didn't allow it to be over the conveyer in Dallas. After i questioned A different representative over it, he reported it was in a major place and it absolutely was likely out once we still left in the morning. I told him I required it for my hotel remain, and he advised me it might get four hours to receive it. Alright…nevermind…I’ll be back below in 4 hrs!!! So I remaining for your Dallas resort without having my baggage.. Acquired on our flight the subsequent morning and took off in time.
all to usually, management is contacted when points go Improper…it's not a type of letters…..I'm contacting american airlines client service thanks to a beautiful flight attendant named MARITA LORDI (FA #nine
no. 0012309351902 from SNA to DFW. I was issued long run flight passes navigate to these guys excellent to get a yr. I am writing to ask for that you simply waive the $200 transfer charge when I am able to utilize the passes.
We are so unbelievable upset with this kind of mis-treatment method and bad administration by American Airlines and will never fly you once more.
I want a credit for a flight we skipped from Phoenix to Spokane. We missed the flight since it took us so very long to have thru customs. We ended up flying from Mazatlan and going thru customs in Phoenix.
I cannot realize why I cannot have the chance to select a seat on flight #1848 from DFW to Bos affirmation LGGSNS
We just lately returned from Hayden CO. They were being begging for volunteers to surrender their seats. We had been instructed we might obtain $700.00 Just about every and hotel vouchers if we gave up our seats. We right away volunteered. We had been advised to attend for everyone to board the aircraft and they would deal with the vouchers.
I obtained the down below response from American Airways soon after I refused their provide of a $25.00 vacation voucher for horrendous service. My comments had been posted on This web site but they were being eradicated. Their insufficient service Price tag me time and cash, which I are not able to get back again and they Feel $twenty five.